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As a leading provider of financial services, surveying and valuation and estate agency franchising services LSL are looking for a People Services Advisor to join our Group People Team. Based in our brand new offices in Newcastle, you’ll play a vital role in delivering high-quality employee relations support across the business. You’ll be the go-to advisor for managers and colleagues, ensuring every case is handled with professionalism, empathy, and in line with best practice and employment law. Working closely with our People Business Partners and People Directors, you’ll help shape a positive workplace culture while driving continuous improvement.
As a People Services Advisor your responsibilities will include:- Provide expert advice on employee relations matters including disciplinaries, grievances, absence, and performance management
- Support in the preparation of documentation for settlement agreements, mediation, and tribunal cases.
- Ensure all ER activity complies with UK employment law, internal policy, and best practice.
- Act as a trusted point of contact for managers and employees, offering clear and consistent guidance.
- Collaborate with the People Business Partner and People Director on complex or high-risk cases.
- Support policy reviews, organisational change, and wider People projects.
- Identify opportunities to improve processes, toolkits, and manager capability.
- Keep up to date with employment legislation and HR trends to drive continuous improvement.
- ER experience in a fast-paced environment
- CIPD Level 5 (or equivalent)
- Strong UK employment law knowledge
- Great communication & problem-solving skills
- A fair, inclusive, and people-focused approach
- Competitive salary
- 25 days holiday bank holidays (option to buy/sell more)
- Hybrid working
- Brand new offices with free on-site parking
- Company pension & life assurance
- CIPD support & professional development
- Wellbeing programme & colleague discounts
If you’re passionate about people, thrive under pressure, and bring strong knowledge of UK employment legislation – we want to hear from you. If this sounds like the opportunity you’ve been looking for, we’d love to hear from you and encourage you to apply today.
LSL is an equal opportunity employer, and we value diversity at our company. We do not discriminate based on your background or needs. If you require any adjustments to make the recruitment process easier, please let us know.
