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Technical Support Officer

Opus People Solutions
Posted 7 days ago, valid for 4 days
Location

Northampton, Northamptonshire NN2 7FW

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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Sonic Summary

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  • The Technical Support Officer position is available in Thrapston with a salary of £13.02 per hour.
  • This temporary role lasts for 12 weeks and requires 37 hours of work per week.
  • Candidates should have experience in administrative processes and proficiency in Microsoft Office applications.
  • A minimum of GCSE level education in Maths and English, or equivalent, is required for applicants.
  • The role involves providing technical support for planning and placemaking initiatives, including data management and public engagement activities.

Technical Support Officer - Planning Policy & Placemaking

Location: Thrapston

Salary: £13.02

Contract Type: Temporary for 12 weeks

Hours: 37 hours

Are you detail-oriented, organised, and passionate about supporting planning and placemaking initiatives? Opus People Solutions on behalf of North Northamptonshire Council is looking for a Technical Support Officer to join our Planning Policy and Placemaking Service, providing essential technical and administrative support across a range of activities that help shape our communities.

Key Responsibilities

  • Provide technical and administrative support to enhance service performance and customer satisfaction
  • Manage shared email inboxes and respond to public enquiries professionally and promptly
  • Maintain and collate data using mapping systems and databases
  • Coordinate printing and distribution of public consultation materials
  • Organise venues and logistics for meetings, events, and public exhibitions
  • Conduct desk-based and on-site surveys to support planning policy
  • Assist in preparing statutory monitoring reports under Section 35 of the Planning and Compulsory Purchase Act 2004
  • Process and make recommendations for street naming and numbering in line with Council policy

About You

We're looking for someone who is:

  • Educated to GCSE level (Grade C / Level 4 or above) in Maths and English or equivalent
  • Experienced in administrative processes and using Microsoft Office applications
  • Able to understand planning documents, maps, and architectural drawings
  • Skilled in prioritising workload and working independently
  • A strong communicator with excellent customer service skills
  • Willing and able to travel independently for site visits and events

Desirable Skills:

  • Experience with GIS, planning systems (e.g., Idox, CDP Smart, Objective Keystone)
  • Working knowledge of planning legislation and practice
  • Ability to calculate areas, fees, and interpret plans

This is a fantastic opportunity to contribute to meaningful planning work that directly impacts local communities. You'll be part of a collaborative team, working on diverse projects and gaining valuable experience in a dynamic public sector environment.

Apply today and help us shape the future of our places and spaces.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.