Role - National Account Manager Location - National coverage Salary - up to £55,000 with car allowance and 10% bonus SF Recruitment are delighted to be retained and working with one of our long-standing clients to recruit a National Account Manager As the National Account Manager you will be responsible for securing, maintaining and driving sales growth for the business from its National Account customers. Building relationships with key contacts, identifying and maximizing opportunities through the use of strategic planning and the setting of customer objectives. You will be working with the internal branch operations and business functions to manage services according to contract SLA measures and targets, in dealing with customer branch / vendor networks, with the aim of maximising all potential sales reduce costs by improve parts availability and increase responsiveness throughout. Job Duties: - Manage a set of National Accounts to deliver all sales and margin targets set across the portfolio. - Establish and deliver Strategic Objectives set per client - Define rules of engagement for all customers and ensure full delivery against agreed Service Level Agreements (SLA). - Be a point of escalation for all National Account queries. - Work with branch and customer local contacts to ensure consistency in UK wide service delivery. - Proactively encourage and manage all relevant customer complaints through to resolution and to establish root cause - Support the capture of customer satisfaction and work with NAD to deliver service quality improvement. - Cultivate and maintain effective business relationships with executive decision makers in customer portfolio. - Provide support to National Account Director in delivering set objectives - Work with the Operations team department heads and senior management to get the best performance from employees - Support development and implementation of policies and procedures If you feel you have the right skills for this role please apply today or contact me directly on
Back to searchNational Account Manager
SF Recruitment
Posted a day ago, valid for 15 hours
Northampton, Northamptonshire NN68AX, England
Full Time
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Sonic Summary
- The role of National Account Manager offers national coverage with a salary of up to £55,000, including a car allowance and a 10% bonus.
- This position requires a strong focus on securing and maintaining sales growth from National Account customers.
- Key responsibilities include building relationships, managing service delivery according to contract SLA measures, and addressing customer queries.
- Candidates should have relevant experience in account management and strategic planning to meet client objectives effectively.
- If you possess the necessary skills and experience, you are encouraged to apply or reach out directly for more information.
