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IT Business Partner - Education

Eutopia Solutions ltd
Posted a day ago, valid for a month
Location

Northampton, Northamptonshire NN68AX, England

Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • My client, one of the largest employers in Northampton, is seeking an IT Business Partner for a hybrid role with a salary range of £39,000 to £44,000.
  • The primary responsibility involves acting as a liaison between the IT function and Professional Services, ensuring effective collaboration and understanding of technology needs.
  • Candidates should have proven customer service skills, with experience in IT Business Partner roles or backgrounds in Account Management or Customer Success welcomed.
  • Strong communication, negotiation, and relationship management skills are essential, along with the ability to engage with both technical and non-technical staff.
  • This position offers a great work/life balance with hybrid working, requiring onsite presence two days a week, and includes benefits such as 30 days of annual leave and a generous pension scheme.
IT Business Partner – Northampton – Hybrid - £39,000 - £44,000. My client, one of the largest employers in Northampton, is looking to an IT Business Partner to join them. Acting as the bridge between the IT function and Professional Services, including HR, Finance and Estates, your primary role would to be to ensure effective collaboration, an understanding of each division’s technology needs, and facilitating the adoption of IT solutions.You may be an experienced IT Business Partner, or we would also welcome applications from professionals with an Account Management or Customer Success background. Exceptional customer care skills are required, and you must be confident in liaising with both technical and non-technical staff and departments.This is an excellent career opportunity working for a key local organisation which employs over 2000 professionals, providing a service for a unique overall user base in excess of 15,000.KEY REQUIREMENTS
  • Proven Customer Service skills – this may have been gained in a similar role or from an Account Management / Customer Success role
  • Strong communication, negotiation and problem-solving skills.
  • Relationship Management skills, and the ability to form credibility with diverse stakeholders
  • You do not have to come from a traditional IT background, but you must have an understanding of IT and be keen to learn
  My client is a large-scale organisation that offer a real work/life balance, offering hybrid working with a requirement to be onsite 2 days a week. In addition to this, they also offer some fantastic benefits which include (but are not limited to) an annual leave of 30 days, plus bank holidays, and a generous pension scheme.        

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.