Administration Assistant

OrderMatic Carbon Reduction LTD is a leading installer of solar PV, air source heating, and insulation solutions across Norfolk. We work primarily under government grant funding streams, which require meticulous paperwork and compliance management.

We are currently seeking an enthusiastic and detail-oriented Administration Assistant to support our team.

Position Details

- Location: Our new premises on Heigham Street, Norwich

- Hours: 38 hours per week, Monday to Friday

- Employment Type: Full time

What We’re Looking For

- Confident with office applications and Adobe software

- Confident with clients both over phone and face to face.

- A proactive, can-do attitude

- Strong problem-solving skills

- Excellent attention to detail

- Fast learner, adaptable to changing tasks

- Ability to work independently and as part of a team

- Self-motivated with initiative, with training and guidance provided

Key Responsibilities

- Assist the administration manager with various tasks and projects.

- Prepare contracts and job specific paperwork for clients.

- Prepare job sheets for install teams.

- Review job designs (solar, insulation, heating) to ensure materials are ordered and available.

- Procure materials and assist in resource scheduling

- Compile design and compliance paperwork for projects

- Prepare handover packs for completed jobs, ensuring digital or postal delivery

- Use Excel and web sources to prepare data for direct mail campaigns ad hoc.

- Communicate with customers and conduct satisfaction surveys

- Prepare documents for digital signing

- Perform other ad-hoc administrative duties as required

Benefits

- Opportunity to work in a dynamic, growing company

- Training and development provided

- Potential for flexible working arrangements

If you're eager to contribute to a forward-thinking company committed to renewable energy solutions, we'd love to hear from you!