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Performance Manager

Reed
Posted 16 days ago, valid for 12 hours
Location

Norwich, Norfolk NR8 6PW, England

Contract type

Full Time

Retirement Plan
Life Insurance
Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

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  • The Operations Performance Partner position in South UK offers a competitive salary based on experience, along with benefits such as a company car and 33 days of holiday.
  • This role requires a minimum of 2 years of experience in a similar operational or commercial capacity, preferably within the parking, retail, logistics, or facilities management sectors.
  • The successful candidate will be responsible for optimizing revenue, occupancy, and profitability across multiple sites, developing site-specific commercial strategies, and leading new site launches.
  • Key responsibilities include conducting performance reviews, designing targeted campaigns, and building relationships with stakeholders to enhance operational performance.
  • Candidates should possess strong analytical skills, proactive communication abilities, and a full UK driving license, with experience in the private parking sector considered an advantage.

Operations Performance Partner – South UKSalary: Competitive + (DOE) | Company Car | 33 Days Holiday | Perkbox & More

Are you a commercially minded strategist with a passion for driving performance across multi-site operations?

Our client are looking for an Operations Performance Partner to lead the charge in optimising revenue, occupancy, and profitability across a diverse portfolio in the South of the UK.

This is a high-impact role that bridges Operations, Commercial, and cross-functional teams to deliver tailored, data-led strategies for each site. You’ll be instrumental in launching new locations, refining existing performance, and championing innovation across the business.

Strategic Commercial Ownership

  • Develop and execute site-specific commercial strategies across core product lines (e.g., pre-book, permits, roll-up).
  • Maintain live business plans for each location, ensuring visibility and alignment with company goals.

Site Launch & Mobilisation

  • Lead commercial planning for new site launches, ensuring strong early performance.
  • Collaborate cross-functionally and ensure smooth handover to Field Managers.

Performance & Revenue Optimisation

  • Conduct regular performance reviews using data insights.
  • Make proactive decisions and present compelling commercial cases for leadership approval.

Campaigns & Initiatives

  • Design and implement targeted sales, pricing, and marketing campaigns.
  • Support Field Managers in executing local commercial actions.

Stakeholder Engagement

  • Build strong relationships across departments and with external partners.
  • Identify new opportunities through local business engagement.

Customer Journey & Brand Alignment

  • Use customer feedback to enhance site strategies and improve user experience.

Insight & Governance

  • Produce business cases and reports to support investment and strategic decisions.
  • Stay informed on industry standards and trends.
What We’re Looking For
  • 2+ years in a similar operational or commercial role within parking, retail, logistics, or facilities management.
  • Proven track record of driving revenue and performance across multiple sites.
  • Strong analytical and strategic thinking skills.
  • Confident communicator with a proactive, hands-on approach.
  • Full UK driving licence and willingness to travel regularly.
  • Experience in the private parking sector is a plus.
Benefits
  • Competitive salary 
  • Company car
  • 33 days annual leave (including bank holidays)
  • Birthday day off
  • Perkbox rewards platform
  • Life assurance cover (£25,000 benefit)
  • Employee Assistance Programme
  • Group pension scheme
  • Free parking across the UK
  • Continuous development opportunities
  • Certified Great Place to Work® Employer
  • Recognised for excellence in Wellbeing, Culture, and Transportation

Interested?

Please call Michelle Topley on or email your CV to . Alternatively apply online.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.