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Job Title: Implementation Consultant
Location: Norwich - Office-Based or Hybrid Options Available
Salary: 50,000 - 70,000 DOE
Are you an experienced Implementation Consultant? We're working with a leading tech business that's looking to expand its team with a driven, client-focused professional who can deliver end-to-end software onboarding and consultancy for new and existing clients.
This is a fantastic opportunity to join a dynamic and growing organisation at the forefront of financial software solutions. You'll play a key role in helping clients transition to a new CRM and workflow system, ensuring seamless delivery, data migration, and user adoption.
Key Responsibilities:
Lead software implementation projects for new and existing clients
Conduct discovery sessions to gather and document client requirements
Manage project timelines, risks, and deliverables from kick-off to go-live
Coordinate data migrations and third-party integrations
Deliver consultative training and support to end users
Identify and resolve issues efficiently to maintain a smooth implementation process
Support process automation and system configuration with internal technical teams
Maintain accurate project documentation and reporting throughout
About You:
Experience in project delivery or software implementation
Financial services background (advice, compliance, or operations) preferred
Excellent communication, presentation, and stakeholder management skills
Strong understanding of data handling and migrations
Confident leading meetings and workshops with clients
Highly organised and able to manage multiple projects simultaneously
Comfortable using Microsoft Office 365 (Power Platform knowledge is a bonus)
Apply now to take the next step in your career or contact us directly for a confidential discussion.
