Back to searchSC Cleared First Line Analyst
Click Digital
Posted 14 hours ago, valid for 22 days
Nottingham, Nottinghamshire NG1 5FS, England
£17.87 per hour
Full Time
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Sonic Summary
- We are seeking an SC Cleared First Line Analyst for a prominent IT Service provider located in Nottingham.
- The role involves working in the Second Line Service Desk team to support a 24/7 service with rotating shifts from 7am to 7pm.
- Key responsibilities include incident investigation, request fulfillment, and providing technical support to customers.
- Candidates should have relevant experience in a similar role, with a focus on adherence to standards and procedures.
- This position is an umbrella contract and is classified as Inside IR35, with a competitive salary offered.
We are looking for a Security Cleared First Line A nalyst to work in the Second Line Service Desk team supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. You will provide technical support and service delivery to the company's customers.
Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures.
This is an umbrella contract, the role is Inside IR35
