Scheduler

R9 Recruitment is excited to announce an opportunity for Scheduler to work on behalf of a Social housing company.

Salary: 26,000

Benefits

• Annual Holiday: Increase after 1 year of service, up to a maximum of 5 additional days.
• Long Service Awards: Continuous service is rewarded at key milestones.
• Perkbox: Enjoy perks ranging from free coffees and cinema tickets to trips away and much more.
• Volunteer Day: Paid yearly volunteer days for a worthy cause.

Responsibilities

• Provide excellent customer service to residents and customers.
• Arrange appointments for residents with tradespeople in a cost-effective and organised manner.
• Handle queries from residents and manage appointment changes.
• Reschedule appointments using our planning tools.
• Log current jobs onto our job management system/database.
• Collaborate with Supervisors and tradespeople to organize and schedule work.

Requirements

• Experience working in a call centre environment.
• Ability to multi-task and meet deadlines and targets.
• Excellent communication skills and attention to detail.
  
  If you are interested in this role then please click apply.