An established manufacturing company is seeking a proactive and detail-oriented Account Manager to support customer operations. This role involves managing the entire order lifecycle-handling RFQs, tracking production, resolving technical queries, and ensuring timely delivery-while acting as the key liaison between internal departments and clients.
Who this job would suit:
This position would suit a confident communicator with a background in account management or customer service, particularly within a manufacturing or industrial environment. An ideal candidate enjoys problem-solving, building client relationships, and thrives in a fast-paced, technically focused setting.
Key Responsibilities:
- Review and respond to RFQs with accurate pricing, lead times, and technical details.
- Monitor and manage customer orders from submission to delivery.
- Serve as the primary point of contact for clients, maintaining strong relationships.
- Liaise with engineering and quality teams to resolve technical queries efficiently.
- Coordinate with production and logistics teams to ensure timely fulfilment.
Requirements:
- Proven experience in Quoting / Expediting within Manufacturing
- Proficient with ERP/MRP systems - Epicor preferred but not essential
- Strong understanding of Account Management, Project Management, RFQ Management
Location: Oldham
Permanent
Salary: 35k - 50k (dependent on experience)
Hours: Full Time - 08:00-1700 Mon-Thurs, 08:00- Lunchtime finish Fri
Benefits: 25 days holiday, plus bank holidays. Company pension 4% employer and 5% employee contribution (9% combined), Sick pay after qualifying period.
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Contact Jacob Golding for further details - (phone number removed) - (url removed)