- Process tenancy applications and produce all tenancy agreements and associated paperwork ensuring a high degree of accuracy
- Plan and process tenancy renewals
- Monitor and progress references as required
- Liaise with colleagues, clients and tenants when required
- Provide administrative support to the letting and property management teams when required
- Coordinate and participate in meetings with the letting and property management teams
- Negotiate tenancy renewals with landlords and tenants
- Assist in the collection of funds for all first accounts, invoices, rent and adhoc payments from landlords and tenants
- Handle changes to tenancy agreements
- Register new deposits for protection and administer deposit refunds
- Assisting office teams with all aspects of compliance
- Minimum two years administrative experience in similar industry or legal background
- Excellent attention to detail
- High levels of accuracy and a keen eye for detail
- Proven planning and organisational skills
- Ability to communicate effectively with people at all levels
- Excellent written and verbal communication skills
- Ability to demonstrate initiative and self-motivation
- A positive & ‘can-do’ attitude
- Clean manual driving licence
- Competitive salary package
- Comprehensive induction and training programme
- Opportunities for career progression
- Work from home scheme
- Industry recognised training support
- Professional qualification
- Long service awards
- Sabbatical available (after 10 years service)
- Employee assistance programme
- Internal referral opportunities
- Great work life balance