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Oxford, Oxfordshire
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Selective Licensing Applications Officer - Local Authority

Selective Licensing Applications Officer - Local Authority

Reed

Posted 6 hours ago, valid for 8 days

Oxford, Oxfordshire OX4 2WA, England

£13.12 per hour

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The position is for a full-time role in the Selective Licensing Team located in Oxford, with working hours from Monday to Thursday 08:30–17:00 and Friday 08:30–16:30.
The hourly rate for this role is £13.12 PAYE.
Candidates should possess strong attention to detail, excellent communication skills, and a proactive, customer-focused attitude.
The job requires managing licensing applications, handling calls, and collaborating with team members to meet performance targets.
Experience in a similar role is preferred, and applicants should be committed to fairness and inclusivity in their work.

Are you detail-oriented, customer-focused, and passionate about making a difference in your community?

Location: Oxford - Local Authority

Full-Time: Monday–Thursday 08:30–17:00, Friday 08:30–16:30

hourly rate: £13.12 PAYE

Join the dedicated Selective Licensing Team and help ensure housing standards are met across the council. We’re looking for a proactive and reliable individual to process licensing applications and deliver excellent service to our residents and landlords.

What You’ll Be Doing

Accurately input and review data to process Selective Licensing applications
Handle inbound and outbound calls to support applicants
Collaborate with colleagues to ensure consistent phone and email coverage
Meet performance and quality targets through efficient and accurate processing
Resolve queries from internal and external stakeholders
Embrace feedback and contribute to continuous improvement
Uphold confidentiality and champion equality, diversity, and inclusion

What We’re Looking For

Strong attention to detail and data accuracy
Excellent communication and customer service skills
Ability to manage time and prioritise tasks effectively
A team player with a positive, can-do attitude
Comfortable using IT systems and learning new processes
Committed to fairness, accessibility, and safe working practices

Ready to apply?Submit your application today and be part of a team that values integrity, service, and community impact.

or contact Muzna Naqvi at Reed Reading Office

Apply now in a few quick clicks