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We have an excellent opportunity for an experienced Patient Coordinator with excellent communication skills to join a busy team in the outskirts of Reading. This role is pivotal in providing a seamless experience for patients referred for advanced treatments, while also supporting the clinicians and administrative team with efficient and effective coordination.
- Job Type: 12 month fixed-term contract
- Location: Pangbourne
- Working Hours: Monday to Thursday 8AM - 5:15PM, Fridays 8AM - 4PM (Part time hours also considered)
- Salary: Dependent on experience
As the Patient Coordinator, you will be responsible for:
- Act as the main point of contact for all incoming referrals.
- Liaise with dentists to collect all necessary clinical information.
- Ensuring patients are followed up, booked in and informed at every stage.
- Providing patients with treatment information, fee estimates and appointment options.
- Ensuring all documentations are prepared and distributed and maintain all patient records ensuring they are kept up to date with referrals and treatment progress.
- Provide exceptional patient care and customer service.
The successful Patient Coordinator have the following related skills / experience:
- Previous clinical experience within a dental or healthcare setting would be highly beneficial but not essential.
- Exceptional organisational and administrative skills.
- Excellent written and verbal communication skills.
- Confident, professional and compassionate.
