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Your new companyYou will be joining an established and successful business in the Pershore area, who offer a range of services to companies across the UK. They are looking for an experienced, dynamic and organised Service Coordinator to join their team on a permanent basis. This role offers an immediate start.
Your new roleWorking with a small and knowledgeable team, you will be responsible for planning and coordinating the activities of the internal team supporting the service engineers.Key duties include:
- Efficiently scheduling and coordinating engineer's diaries
- Be the primary point of contact for customers, including managing current customer queries, to maintain strong relationships.
- Oversee job planning, maintenance of job sheets, and support with projects
- Reporting of KPIs
- Maintenance of records
- Administration tasks.
This role is full-time in the office, working Monday to Friday. What you'll need to succeed
- You will need experience working with scheduling, ideally working with engineers.
- Be exceptionally organised
- Problem-solving skills
- Confident working to deadlines, being both proactive and reactive
- Tenacity to resolve issues
- Excellent communication skills, verbal and written
- Confidence in delivering excellent customer service
- IT proficiency
What you'll get in return
- Competitive Salary: A rewarding compensation package designed to reflect your skills and dedication.
- Flexible Working Hours: Tailor your schedule to suit your lifestyle, with negotiable hours discussed at interview to promote work-life balance.
- Permanent Position: Enjoy the security and stability of a long-term role with a growing industry leader.
- Generous Company Pension: Secure your future with our robust pension scheme, designed to support your financial well-being.
- Holiday package: 20 days of annual leave plus bank holidays with long-service rewards, additional holiday allowances and access to a premium private health insurance scheme as a thank-you for your commitment.
- Career Growth Opportunities: Unlock your potential with opportunities to develop your skills and grow within a forward-thinking company.
- Supportive Team Culture: Join a passionate, dependable team that values your contributions and celebrates success together.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
