Looking to break into accounting and finance? If you’ve got great people skills, enjoy solving problems, and want to move into a finance-focused role, this could be your perfect next step.A thriving, employee-first manufacturing business in Petersfield is looking for someone with customer service, sales or retention experience to join their friendly credit control team. You’ll be supported every step of the way, learning the ropes of finance while building relationships with customers and helping to keep things running smoothly behind the scenes.You don’t need to be a finance expert – if you're confident talking to customers, naturally organised and ready to learn, you'll fit right in.Reporting to the Accounts Supervisor, you will be responsible for:

Speaking with customers via phone, email and letter to resolve queries and encourage timely payments of debts
Responding to emails and helping out with any questions about orders and invoices
Working collaboratively within a team of 3 credit controllers
Raising credit notes, allocating cash to correct accounts
Negotiating and agreeing payment plans for collections
Putting accounts on hold if payments aren’t met
Learning to carry out credit checks on customers
Playing your part in keeping customers happy and the business on track

What you will need:

Experience in a customer-facing role such as Customer Service Assistant / Customer Service Executive / Sales Assistant / Sales Executive / Retention Specialist / Customer Service Representative / Customer Experience Assistant / Collections Advisor
Confidence in communicating with customers via phone and maintaining excellent customer service
Interest in building a career in finance and accounting

What you will get:

Study support to help you grow your accounting skills
Life insurance package
Employee discounts on premium products
Free, onsite parking
Christmas shutdown
Early finishes on Fridays
Career development opportunities

If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!We take your application seriously and WE RESPOND TO EVERY APPLICATION…because getting a job is hard enough.The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.

Trainee Credit Controller

Credit Controller Part Time

Credit Controller

Credit Controller