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A senior leadership role overseeing digital strategy, enterprise systems, CRM, and infrastructure. This is your chance to drive tech innovation and deliver business-wide transformation.
Client Details
Our client is a purpose-driven, member-based organisation undergoing significant digital and cultural change. With a strong commitment to innovation and service excellence, they're investing heavily in technology to enable smarter operations, deeper engagement, and a more connected future.
Description
- Develop and deliver a future-facing digital strategy
- Lead internal IT, CRM, website, enterprise systems, and data security
- Oversee budgets, tech investments, and supplier partnerships
- Deliver digital projects that drive operational efficiency
- Ensure robust, secure, and scalable digital infrastructure
- Lead and inspire a cross-functional digital team
- Collaborate with stakeholders and third parties to deliver innovation
- Take full ownership of the CRM platform (MS Dynamics) and website roadmap
- Ensure digital platforms meet accessibility, user experience, and SEO standards
- Embed a culture that embraces technology and change
Profile
- 5+ years in senior digital, IT, or tech leadership roles
- Strong grasp of CRM (ideally Dynamics), IT systems, and digital platforms
- Proven experience managing third-party suppliers and contracts
- Commercially savvy with budget and investment oversight
- Strategic thinker who delivers through collaboration
- Skilled in stakeholder management and cross-functional leadership
- Strong data governance and cybersecurity awareness
- Agile, adaptable, and excited by transformation
- Experience in charity, membership, or not-for-profit sectors (a bonus)
Job Offer
- 75,874 salary, 36.25-hour work week
- 31 days annual leave + bank holidays
- Hybrid working - 1-2 days in office
- Big leadership scope across digital and IT
- Autonomy to shape and deliver major transformation
- Work for a values-led organisation with real social impact
- One-stage interview process - fast and focused
