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Customer Service Coordinator - Hybrid Working
Join a respected, market-leading organisation known for its collaborative culture and commitment to excellence. We’re seeking a driven and detail-oriented Customer Service Coordinator to play a key role in ensuring seamless order processing and delivering exceptional service to our valued customers. This is an exciting opportunity to contribute to a high-performing team in a dynamic and rewarding environment.
This role is offered as an initial 18-month fixed-term contract, with strong potential for a permanent position as the business continues to grow and evolve.
What’s In It For You?
- Salary £26k - £30k depending on experience
- Hybrid working
- 33 days holiday entitlement
- Generous employer pension contribution
- Medical cover & Life Assurance
- Career development opportunities
What You’ll Do:
Responsibilities of the Customer Service Coordinator will include:
- Process customer orders from receipt to delivery
- Coordinate delivery and collection times with internal teams and transport providers
- Manage stock availability issues and reschedule orders to minimise lost sales
- Resolve invoice, delivery, and order issues quickly and professionally
- Communicate daily with customers and internal teams
- Maintain accurate records and update customer service reports
What We’re Looking For:
- Previous experience in customer service coordinator / administrator or order processing role preferred
- Strong customer service and communication skills
- Detail-oriented and confident working with systems including MS Office (Word, Excel, Outlook etc)
- Organised, solution-focused and a team player
JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website.
Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants.
JS Recruitment is committed to promoting equality of opportunity for all. Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
