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Credit manager
Credit Controller

Credit Controller

Talent Guardian

Posted 10 days ago, valid for 4 days

Poole, Dorset BH15 3TE, England

Full Time

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Sonic Summary

We are seeking a proactive Credit Controller for a lifestyle and retail brand based in Poole, Dorset.
The ideal candidate should have previous experience in a credit control or accounts receivable role, specifically with Sage 200.
This full-time, permanent position offers a competitive salary and includes benefits such as 20 days of holiday plus bank holidays.
Key responsibilities include managing the credit control process, maintaining customer accounts, and liaising with sales and customer service teams.
The role requires strong communication skills, excellent organizational abilities, and a positive, proactive mindset.

Based in Poole, Dorset.
Experience with Sage 200
Monday to Friday

We’re partnering with a fast-growing lifestyle and retail brand based in Poole to find a proactive and detail-oriented Credit Controller to join their friendly finance team on a full time, permanent basis. This is a key role within the business, responsible for maintaining healthy cash flow and building strong relationships with customers and internal stakeholders. If you're someone who enjoys solving problems, staying organised, and taking ownership of the credit control process, this could be a great next step in your career. Key Responsibilities:

Manage the full credit control process, including chasing outstanding payments via phone and email
Allocate payments accurately and maintain up-to-date customer accounts
Monitor aged debt and proactively follow up on overdue invoices
Liaise with sales and customer service teams to resolve queries and disputes
Prepare and distribute monthly statements and debt reports
Maintain accurate records in line with internal procedures and audit requirements
Support wider finance team with general accounts receivable tasks when required

What We’re Looking For:

Previous experience in a credit control or accounts receivable role
Strong communication skills and a professional, customer-focused approach
Excellent organisational skills and attention to detail
Confident using finance/accounting systems and Excel (sage 200)
Ability to work independently and collaboratively in a small, hands-on team
A positive, proactive mindset and a willingness to continuously improve processes

What’s on Offer:

Competitive salary + benefits
20 days holiday + bank holidays (rising with service)
Generous staff discount and annual product allowance
On-site parking and relaxed office environment
Early Friday finishes during the summer months

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