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Junior / Graduate Software Support Engineer

Spectrum IT Recruitment
Posted 5 hours ago, valid for 16 days
Location

Poole, Dorset BH15 3TE, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A Junior / Graduate Software Support Engineer is needed by a successful company in Poole, Dorset due to ongoing success and expansion.
  • The role offers training and a clear path for progression within a high-tech software environment.
  • Candidates should have a relevant degree in Computer Science or similar, or some commercial experience in a technical/software support role.
  • The position involves providing technical support to customers and spans various areas including presales support, cloud infrastructure support, and software testing.
  • The salary for this role is competitive, and the company welcomes applications from individuals with a willingness to engage in a customer-facing technical support role.

Junior / Graduate Software Support Engineer required by a successful company in Poole, Dorset. Due to continued success and planned expansion, the company is looking to hire a Junior / Graduate Software Support Engineer for their existing team. The company offers training and a great path for progression in a high-tech software environment.

Applications welcome from candidates with a relevant degree in Computer Science or similar subject OR those without a degree who have some commercial experience in a similar technical/software support role.

The Junior / Graduate Software Support Engineer will be responsible for providing technical support to customers. This is a varied role spanning various areas including, but not limited to...

  • Presales support
  • Cloud infrastructure support
  • Software testing
  • Software configurations and implementation
  • Business process analysis and documentation

Key experience

  • A relevant degree in Computer Science or similar subject OR commercial experience in technical support
  • Excellent communication skills and a willingness to work in a customer facing technical support role

Experience in any of the following areas would be advantageous but is not essential

  • HTML
  • JavaScript
  • Jira or similar
  • Software testing
  • SQL

If you are seeking a role of this nature please get in touch for more information.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.