Network Engineer

Network Engineer

Full Time

Permanent

Hybrid Portsmouth, Hants (2-3 days per week onsite)

£45K basic + benefits

Are you an experienced Network Engineer looking for a new challenge?

Do you have a background in IT Networks with a strong understanding of multi-vendor network technologies (e.g. Cisco, Fortinet, Juniper), along with Network security, VLANs, DHCP, STP, LACP and Dynamic routing amongst others?

Here at ARM we are recruiting for a full time permanent Network Engineer for a global IT services and consultancy client of ours.

Our client:

They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Overview:

Responsible for the day-to-day support of the customer's network, ensuring its components are running and are working as expected. Triage and resolution of customer faults with support from wider team as required. Supporting senior engineers in planning and implementation of project activities.

Responsibilities:

Ticket Management + customer service-

1. Pick up and take ownership of customer tickets, complying to the ticketing processes

2. Triage and resolve, either individually, with the support of or supporting the wider team

3. Meet or exceed the customer SLA

4. Effective communication to the customer and within the team

Infrastructure-

1. A good understanding of network infrastructure & IT ideologies and the interaction between physical, virtual and network layers

2. Multi-vendor network experience (e.g. Cisco, Fortinet, Juniper)

3. A thorough understanding of network topology

4. Monitoring and identifying issues, owning through to resolution whilst working with the wider team when required

5. Proactively identifying improvements for the network configuration

6. Data centre experience - installation, decommission, cabling, label management, power

Operating systems and software configuration-

1. An understanding of multiple operating systems, to aid in network configuration and fault finding

2. Experience in administering virtual and physical network infrastructure

3. Identify and undertake software or firmware installations and upgrades

4. Gain or hold relevant accreditations (e.g. Cisco CCNA)

Skillset-

Demonstrate an understanding of Layer2/3 and security technologies such as:

1. VLANs

2. STP

3. LACP

4. L3 VLANs

5. Static routes

6. Dynamic routing

7. Subnetting

8. Security policies

9. NAT/PAT

10. DHCP

Security-

1. Knowledge of the potential threats to IT environments from internal and external influences

2. Proactively (and as a team) protect customer environments from vulnerabilities utilising tools such as vulnerability scanning

Change control-

1. Understanding of the reasons underpinning change control, adhering to all required processes

2. Support the team by creating CRQs, adhering to customer best practice

3. Implement and execute CRQs, as required and per process

Asset Management-

1. Maintain asset documentation with additions, decommissions and updates to ensure that the scope of support for our customers is understood, accurate and kept up to date

Qualifications:

• Good communication skills, both written and spoken, able articulate ideas or proposals clearly
• Capable of working in a team or individually, as circumstances dictate
• Able to follow procedures, policy, instruction and guidance
• A troubleshooting mentality to tackle complex problems
• Self-starting, both in terms of 'getting things done' and the self-development to attain new skills, capabilities and knowledge
• Open minded and innovative, challenging the status quo and striving for better solutions or developing new ideas
• Conscientious, taking ownership and responsibility, seeing tasks through to resolution either individually or with the assistance of others, whilst ensuring all stakeholders are kept informed
• Create, review and maintain support documentation
• Active self-development, striving to acquire new skills and becoming expert in existing areas of proficiency
• Demonstrate a judged and appropriate decision-making capability (which also shows ownership and leadership)

Some of the benefits include:

• Healthcare and dental insurance
• Company pension is matched up to 5%
• 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days
• Life assurance - 4 x annual salary
• Cycle to work scheme
• Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.