Quest Employment are seeking highly organized and dedicated Broker Administrators to join our clients team. You will be responsible for the day to day co-ordination of the Broker Management email inbox. You will process orders, liaise with suppliers and make arrangements for waste transfer. This is an excellent opportunity to join a company focused on dynamic growth and customer satisfaction.
Shift Patten
- Monday to Friday (office based)
- 8.30am to 5pm
Key Responsibilities
- To ensure all data is recorded onto ERP accurately in line with company right first time policy
- To resolve all customer queries to conclusion in a timely manner
- To ensure that all IT systems are properly used, and all data is accurately recorded on the system
- To provide quotations for customer enquiries and keep accurate records
- To manage and administer the entering of new sales onto AMCS and gains
- Liaise with service teams regarding deliveries and scheduling
- Ensure all department procedures are followed within the companys SLAS
- Generate and support the companys credit note process
- You will ensure all invoice queries are dealt with in an efficient manner and communicated with the financial teams Identifying and helping to resolve issues with sub-contractors in order to reduce repeat issue
The Ideal Candidate
- You are tenacious, passionate and positive
- You enjoy working as part of a team and work on own initiative
- You are willing to work hard and prove yourself
Skills and Experience
- Excellent organisation and time management skills
- Good administration skills
- Advanced knowledge in the use of Microsoft Office applications
- Sales support and customer service
- Good level of written and oral communication
- Knowledge of the waste industry / hazardous waste would be an advantage
- Knowledge / Experience using CRM would be an advantage
Immediate starts available for these roles.
For more information on these roles please get in touch.