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Customer service representative
Customer Service Representative

Customer Service Representative

Axon Moore Group Ltd

Posted a day ago, valid for 23 days

Preston, Lancashire PR4 0AS, England

Full Time

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Sonic Summary

The Customer Service Executive position is located in Preston and offers a salary range of £25,000 to £30,000 per year.
This is a permanent role suitable for individuals with experience in any customer-facing position, such as retail or call centers.
The ideal candidate should possess strong communication skills and a friendly, proactive attitude.
Key responsibilities include resolving customer queries, using internal systems to track cases, and collaborating with internal teams to enhance customer satisfaction.
The company promotes a supportive team environment and provides opportunities for personal development based on performance.

Customer Service ExecutiveLocation: PrestonSalary: £25,000 – £30,000Job Type: PermanentRecruiter: Axon MooreOverview:Axon Moore is working with a growing business to identify experienced and enthusiastic individuals for a Customer Service opportunity. This is a broad role that would suit someone who enjoys helping people, working as part of a team, and being the go-to person for solving problems.The company is open-minded about background and sector — the key is having the right attitude, strong communication skills, and a proactive approach to customer care.Key Responsibilities Include:

Communicating with customers via phone, email, and online platforms
Helping resolve queries, complaints, or order issues in a friendly and professional manner
Using internal systems or CRMs to track cases and follow up with customers
Working with internal teams (e.g. sales, logistics, or admin) to support customer satisfaction
Supporting general office or operational tasks as needed

What We're Looking For:

Strong communication skills – written and verbal
Friendly, proactive and approachable attitude
Comfortable handling customer queries with professionalism and care
Organised, detail-oriented, and adaptable
Experience in any customer-facing role (retail, office-based, call centre, etc.)

What's on Offer:

Salary: £25,000 – £30,000 depending on experience
Flexible employer with a supportive team environment
Opportunities for development based on interest and performance

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