- Building genuine, lasting relationships with customers
- Understanding client requirements and preparing accurate quotations
- Following up on enquiries and processing orders efficiently
- Providing basic technical support (full training provided)
- Introducing customers to new products and services
- Supporting marketing campaigns and following up on leads
- Ensuring every customer interaction is positive and professional
- Excellent communication skills, both written and verbal
- A positive, can-do attitude
- Confidence working with people at all levels, internally and externally
- Strong attention to detail and solid administrative skills
- A passion for delivering outstanding customer service
- Willingness to learn; previous industry knowledge is helpful but not essential
- Salary £28-£30k doe and you will only be working 4.5 days a week!!
- A supportive environment where your ideas are valued, and your development is encouraged
- A collaborative team that pulls together to get the job done
- Good working hours and a strong work-life balance (8am – 4:15pm Monday – Thursday and 8am – 1pm Friday- sometimes earlier!)
- Holidays 25 plus 8 Bank Holidays per annum
- Free parking and monthly Butty Friday (yes, breakfast is on our client)
- Regular team socials and company events
- Access to a company-wide bonus scheme