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As an Account Manager, you’ll play a key role in supporting and growing our client base by delivering exceptional service, facilitating engaging development sessions, and aligning our innovative solutions with client goals. This is a fantastic opportunity for someone with 2+ years of experience in account management or a commercial role who’s ready to take the next step in their career.
What you will be doing:- Managing and growing key UK and EMEA client accounts through regular engagement
- Understanding client goals and aligning them with our solutions
- Supporting and delivering client-facing sessions, webinars, and development days
- Facilitating learning around our psychometric tools and digital platform
- Collaborating with internal teams to ensure operational excellence and client satisfaction
- 2+ years in a commercial or account management role
- Strong communication, facilitation, and stakeholder management skills
- Strategic thinker with commercial awareness and a client-first mindset
- Organised, tech-savvy, and confident using CRM and digital tools
- Degree-level education (Psychology or Business preferred)
- Willingness to travel and be office-based during probation
To apply for the role please complete the application form using the link in this advert. This will require you to set up an account with Lumina Learning. Once you have set up an account you will find two tasks under ‘Task to Complete’:
- Select the Lumina Spark questionnaire task to complete the Application Form and share your CV with us.
- The second task is for you to complete the Lumina Spark & Lumina Emotion questionnaire; you will be prompted to complete this at a later stage of the process.
These questionnaires help us understand more about your personality and behavioural style and will give you an idea of what we do at Lumina Learning. Set aside around 20 minutes to complete each questionnaire in an undistracted environment. Once final selections are made, you will receive a copy of your Lumina Portraits, giving you a practical lens to understand your own style and how others might perceive you.
