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Car Park Customer Service Assistant

Car Park Customer Service Assistant

Reed

Posted 9 days ago, valid for a day

Reading, Berkshire RG30 3HG

Part Time

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Sonic Summary

The job title is Car Park Customer Service Assistant located in Reading, RG1.
This is a temporary position until the end of February 2026, offering a salary of £13.26 per hour for 37 hours a week.
The role involves ensuring the safety, security, and cleanliness of car parks while providing excellent customer service.
Candidates should have experience in customer service, strong communication skills, and a full clean UK driving licence.
Shifts will vary between 6:00am and midnight, including weekends and public holidays.

Job Title: Car Park Customer Service AssistantLocation: Reading, RG1Contract: Temporary (Until End of February 2026)Salary: £13.26 per hourHours: 37 hours per week (5 days out of 7, Monday to Sunday)

We are looking for a proactive and customer-focused Car Park Customer Service Assistant to join our Network & Parking Services team for a 6-month assignment.

About the Role

You’ll play a key role in ensuring the safety, security, and cleanliness of our car parks while delivering excellent customer service to the public. Based at either Queens Road or Broad Street Mall, your responsibilities will include:

Providing a visible security presence and assisting customers
Conducting regular patrols and inspections
Operating parking control equipment and handling cash securely
Responding to queries and complaints professionally
Liaising with police and local businesses
Performing cleaning, maintenance, and basic repair tasks

What We’re Looking For

We’re seeking someone who is:

Experienced in customer service, with strong communication and organisational skills
Able to work independently and as part of a team
Flexible and reliable, with a hands-on approach
Committed to health and safety, equal opportunities, and high service standards

Essential Requirements:

Full clean UK driving licence
Basic computer skills
Willingness to work shifts between 6:00am and midnight, including weekends and public holidays

If you are interested in this role, please apply.

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