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Customer Service Coordinator (Evening & Weekend)

Dovetail HRS
Posted 2 days ago, valid for a month
Location

Reading, Berkshire RG7 4SW, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

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Sonic Summary

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  • The client is seeking a Customer Service Coordinator for a permanent evening and weekend position based in Theale, West Berkshire.
  • The role requires handling inbound calls, resolving customer inquiries, producing quotes, processing orders, and managing email traffic.
  • Candidates should have strong communication skills, intermediate IT proficiency, and a detail-oriented, self-motivated attitude.
  • The salary for this role is negotiable, and it is ideal for individuals with relevant experience in customer service.
  • Benefits include private healthcare, 25 days of holiday plus bank holidays, and various employee schemes.

Customer Service Coordinator (Evening & Weekend)

Salary: Negotiable

Location: Theale, West Berkshire

Our client is recruiting for a Customer Service Coordinator on a permanent based in Theale.

Please note, this is an evening and weekend position working Sunday to Thursday 12noon to 8pm.

These roles could become home based after training and home based at weekends.

As the Customer Service Advisor, you will be responsible for:

  • Handling inbound telephone calls promptly.
  • Proactively resolving customer enquiries.
  • Producing quotations and estimates.
  • Processing purchase orders.
  • Coordinating email traffic within shared inboxes.

The successful Customer Service Advisor will have the following related skills / experience:

  • Strong communication skills
  • Intermediate IT skills to include Excel, Word and Outlook
  • Strong attention to detail
  • Self-motivated with a flexible can-do attitude
  • Good inter-personal skills, must be able to work as part of a team as well as individually

Benefits:

  • Private healthcare
  • 25 days holiday + bank holidays
  • Employees assistance programme
  • Salary sacrifice pension
  • Electric car scheme
  • Cycle to work scheme

If this sounds like a role that may be of interest to you, please contact Lindsay or Kate for more information.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.