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An excellent opportunity has arisen to work for our established client in Theale as a Service Co-ordinator Working hours are Monday - Friday, 8.30am - 5.00pm.
As the Service Co-ordinator you will be responsible for:
- To assist the Service/Installations Manager & Supervisor.
- To answer the Service Line telephone promptly and pleasantly and to handle all calls/information with discretion and confidentiality. Monitor Service email inbox and deal with any enquires.
- To ensure all service calls are logged promptly onto the system.
- Arranging for Sub-contractors to attend calls and raising purchase orders.
- Update engineers assigned calls daily and report any calls that need further works to Service Manager/Supervisor. Update customer websites with engineer ETA and delivery of kit/parts.
Benefits:
- 23 days rising to 25 days + Bank holidays
- Healthcare
- Pension
- Free parking
The successful Service Co-ordinator will have the following related skills / experience
- Good communication skills and a pleasant customer focused attitude
- A working knowledge of A/V installations with some technical knowledge
- Good organisational skills
- Good computer skills
- Good problem-solving skills
- Due to the location, you will need to be a driver with your own transport
For more information, please contact Julie Harding on (phone number removed)
