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(Covering areas such as Oxford, Reading, Southampton, Brighton, and surrounding regions)
Reports to: Head of Sales
Location: Hybrid / Field-based across the South East of England
Role Overview:
We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector.Youll be responsible for developing a portfolio of care home groups across the South Eastproactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, youll have the tools and autonomy to succeed.
Why Join Countrywide Healthcare?
Were a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, youll be part of a business that values ambition, collaboration, and doing the right thingalways. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day.
Key Responsibilities:
- Identify, target, and win new customers aligned to business goals.
- Develop a strategic approach to opening doors and building new relationships.
- Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction.
- Identify cross-selling opportunities and increase wallet share through insight-led conversations.
- Proactively close product/service gaps to strengthen customer partnerships.
- Build compelling commercial proposals and winning tender responses.
- Lead contract negotiations to secure profitable, long-term deals.
- Conduct regular account reviews to maintain client alignment and satisfaction.
- Act as the key point of contact for your portfolio, supported by internal teams.
- Ensure smooth delivery of products and services through effective coordination.
- Track performance and report regularly on progress against KPIs.
- Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy.
- Share competitor insights and market intelligence to help shape internal plans.
- Partner with marketing, customer service, and operations to deliver seamless customer experiences.
- Support marketing-led promotions and customer engagement campaigns.
- Champion initiatives that enhance client satisfaction and retention.
- Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts.
- Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process.
- Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus).
- Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms.
- Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights.
- Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels.
- Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth.
- Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently.
- Driving Licence: Full, clean driving licence (as the role involves travel within the specified region).
- Competitive Base Salary: £45,000 £50,000 DOE
- Uncapped Commission Scheme
- Company Car or Car Allowance
- Technology Package: Phone, laptop, and home-working tech kit
- 25 Days Annual Leave
- Buy/Sell Holiday Scheme
- Company Pension Scheme
- Ongoing Training & Development
- PHS Perks: Access discounts at over 800 retailers
