Financial Assessment and Benefits Officer

Financial Assessment & Benefits Officer

Location: Home-based, fully remote (Reading Borough Council – IT equipment collected on day one)
Contract: Until December 2025, with potential to extend

About the Role

Reading Borough Council is seeking an experienced Financial Assessment & Benefits Officer to join the Client Finances team.

Key responsibilities include:

• Carrying out financial assessments for residents receiving chargeable social care services
• Providing accurate welfare benefits advice
• Maintaining records for billing, compliance, and audit purposes
• Explaining complex charging policies clearly and supportively to residents and families
• Working collaboratively with Social Care, Accounts Receivable, Legal, and external agencies such as the DWP

Candidate Requirements

• Proven experience in social care financial assessments and welfare benefits
• Strong knowledge of care charging policies, welfare entitlements, and assessment procedures
• Ability to manage a caseload independently and meet deadlines
• Excellent communication skills with a customer-focused approach
• Experience using Mosaic (social care case management system)
• Strong IT and organisational skills

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
  
To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email  (url removed)