Quality Engineer

Quality Engineer

Location - Redditch, Worcestershire 

We are looking for a proactive and experienced Quality Engineer to act as a key interface between our company and one of our key customers, ensuring that quality standards are consistently met and exceeded.

This is a fantastic opportunity to work with a dynamic manufacturing organisation that is recognised in the market as a first-class supplier. You’ll be managing customer relationships, driving quality improvements, and playing a pivotal role in our business's growth and reputation.

Key Responsibilities 

• Act as the day-to-day customer interface for all quality-related matters

• Lead and develop continuous improvement initiatives based on key performance indicators (KPIs)

• Ensure compliance with both internal quality standards and specific customer requirements

• Establish and maintain strong internal and external customer relationships

• Support and enhance the company’s reputation for delivering exceptional quality

Essential Skills and Experience 

• Solid understanding and application of Quality Engineering tools and methodologies

• Technically orientated with the ability to quickly grasp new products and processes

• Strong customer service orientation and excellent interpersonal skills

• Flexible and structured approach to problem-solving

• Effective communication and presentation skills, both written and verbal

• Strong negotiation and organisational abilities

• Ability to contribute to New Product Introduction (NPI) processes with a focus on built-in quality

Role Requirements

• Background in Manufacturing and Engineering with experience in quality

• Proven experience working with OEMs and demanding customers

• Willingness to travel for customer visits, including overseas

• Lead the problem-solving process (including VDA 8D reports)

• Approve changes, deviations, and concessions in manufacturing processes

• Support customer quality meetings, audits, and escalations

• Manage PPAP submissions in line with internal and customer schedules

• Authority to stop/restart production in case of non-conforming outputs

Qualifications 

• Degree-qualified professional engineer (preferred)

• Familiarity with Core Tools (AIAG and/or VDA)

• Six Sigma Green or Black Belt (or equivalent statistical experience)

• Internal/External Auditor certification to IATF16949 / ISO 9001 (preferred)

• Valid driving licence and passport required

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.