- previous customer service experience (call centre preferred).
- Strong understanding of customer service principles and best practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively under pressure and prioritise multiple tasks.
- Proficiency in Zendesk, Google Suite and e-commerce platforms.
- A positive and professional demeanour with a focus on customer satisfaction.
Back to searchCustomer Service Advisor
Pertemps Redditch Commercial
Posted 14 hours ago, valid for 24 days
Redditch, Worcestershire B97 5LN
Full Time
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Sonic Summary
- Our client is seeking a Customer Service Advisor to join their customer service team in Redditch, offering a salary of £22,000 per year.
- The role requires previous customer service experience, preferably in a call center environment.
- Key responsibilities include responding to customer inquiries, processing orders, and maintaining clear communication through various channels.
- The position is office-based with working hours from Monday to Friday, 8 AM to 4 PM, and includes free parking.
- Candidates should possess strong communication skills and proficiency in tools like Zendesk and e-commerce platforms.
