- Proactively manage Fee Earner diaries, including scheduling meetings and appointments.
- Handle new client enquiries, initiate and complete the setup of new matters, and carry out all onboarding and due diligence procedures, such as ID verification and compliance with anti-money laundering regulations.
- Accurately transcribe, print, and process dictations in a timely manner.
- Efficiently organise, scan, and e-file documents within the Case Management System, while also maintaining up-to-date and well-ordered paper files.
- Oversee the monthly billing process, including the preparation and coordination of invoices, as well as the follow-up of outstanding payments.
- Process payment requests and record financial transactions, liaising with the Accounts Team as necessary.
- Manage the opening and archiving of both physical and digital client files.
- Respond to routine client correspondence and enquiries professionally and promptly.
- Greet and assist clients in person and over the telephone with confidence and excellent interpersonal skills, delivering a high standard of client care.
- Liaise effectively with third-party agencies, including Counsel, Courts, Experts, and other solicitors.
- Maintain strict confidentiality regarding all client and firm-related information and documentation.
- Demonstrate proficiency in Microsoft Word, Outlook, and Excel, and have experience using electronic Case Management Systems.
- Provide general administrative support to the Family Law Team and office as needed.
Family Legal Assistant
Law Staff Limited
Posted 2 days ago, valid for 5 days
Redditch, Worcestershire B97 5LN
Full Time
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Sonic Summary
- Our client is seeking an experienced Family Law Legal Assistant to join their Family department.
- The ideal candidate should have at least 2 years of experience in a similar role and possess strong communication skills.
- This position offers a competitive salary of £25,000 to £30,000, along with a comprehensive benefits package.
- Key responsibilities include managing Fee Earner diaries, handling client inquiries, and maintaining organized case files.
- The firm values professionalism and discretion, making it essential for the candidate to manage sensitive matters effectively.