Back to search
- Maintaining Fee Earner’s diary, arranging meetings and appointments.
- Dealing with new enquiries, initiating and completing the setup of new matters, to include all onboarding and due diligent processes, such as identification verification and complying with anti-money laundering regulations.
- Diligent typing, printing and processing of dictations.
- Organising, e-filing and scanning documents into our Case Management System whilst also maintaining the paper files with accuracy and efficiency.
- Managing the billing process, to include generating and coordinating invoices on a monthly basis plus chasing any outstanding payments.
- Requesting payments and recording receipts of monies, to include liaising with our Accounts Team.
- Opening and archiving all paper and electronic files.
- Dealing with routine client correspondence and queries.
- Attending to clients both in person and on the telephone in a confident manner with excellent interpersonal skills, demonstrating a high level of customer care.
- Dealing with third party agencies, to include Counsel, Courts, Experts and other solicitors.
- Ensuring the confidentiality of the client and firm’s information and documentation at all times.
- Fully conversant with Word, Outlook and Excel with experience of working with electronic Case Management Systems.
- Supporting the general administration within the Family Law Team.
