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Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints. Our mission is to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technologyor multiple X-ray technologiesto address each customers unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction.
Role Overview:We are seeking a dedicated Quality Assurance professional to support our Advance Detection Systems business. This role is a vital part of our quality team, ensuring world-class standards for our RTT X-ray system used in the security screening market. You will play a key role in maintaining the highest quality and reliability of our detection devices.Key Responsibilities:
- Provide general support to the QA department in all quality-related matters.
- Assist with third-party surveillance and customer audits, including corrective actions.
- Manage the internal audit program, perform internal audits, and manage corrective actions.
- Maintain the Quality Management System, including inspection and test data.
- Assist the Quality Director and Quality Manager in resolving customer complaints.
- Produce Quality Plans to ensure compliance with customer contract requirements.
- Direct, maintain, and improve calibration processes and management of items and tooling requiring calibration.
- Investigate and action quality-related issues and failures, including containment, root cause investigation, corrective action, and issue elimination.
- Guide the Material Review Board, disposition of rejected parts held in quarantine, including containment actions.
- Monitor and measure quality data and record KPIs to trend Quality performance.
- Provide analysis to support and lead Quality improvement programs.
- Represent Quality in the Change Control Board (CCB), Engineering Change Orders (ECO), and New Product Introduction (NPI).
- Review and approve Deviations and customer Variation From Baseline (VFB) requirements.
- Ensure Quality test processes/procedures and records encompass changes related to released ECOs.
- Liaise with Supplier Quality, review and approve Supplier first article inspection reports.
- Oversee and perform product verification, including Goods Inwards Inspection and RTT verification.
- Lead Customer Factory Acceptance Tests (FAT).
- Positive proactive attitude to work, self-motivated, able to work independently and with a team.
- Good literacy, numeracy, and effective communication skills at all levels.
- Experience Required:
- ISO9001 Quality Management System requirements and maintaining a QMS.
- Previous experience in a Quality Assurance role, ideally in an electromechanical low volume high-cost environment.
