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IT Support Technician

Pertemps Crawley Perms 304
Posted 6 days ago, valid for 5 days
Location

Redhill, Surrey RH1 4EJ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • Our client is seeking an IT Support Executive to provide hands-on support across two sites in Redhill.
  • The ideal candidate should have solid IT support experience and possess strong communication skills.
  • Responsibilities include managing IT support tickets, handling change requests, and providing user-friendly troubleshooting.
  • The position offers a salary range of £35,000 - £40,000 depending on experience, along with 25 days holiday plus bank holidays.
  • A full UK driving licence is preferred, and the role requires a proactive attitude and a willingness to learn.
Ready to take your IT Support career to the next level?Our client, a well-established and growing business, is looking for a confident IT Support Executive to provide hands-on support across their two sites in Redhill.If you're tech-savvy, people-focused, and have solid IT Support experience, this is your chance to join a friendly, fast-paced team where career progression and development come as standard.The Role
  • Manage and prioritise all incoming IT support tickets, ensuring timely resolution
  • Handle change requests, including user access updates, system configuration changes, & permission adjustments
  • Respond to help requests, providing user-friendly support & troubleshooting for software and application issues
  • Resolve issue requests, identifying & fixing software faults across the business
  • Provide hands-on support for hardware, including setup, configuration, maintenance, & replacement of laptops, desktops, phones etc
  • Perform system administration tasks such as onboarding new starters, offboarding leavers, & making changes for role transitions
  • Deliver support across two business sites via phone, email, & face-to-face, ensuring minimal disruption to users
The Person
  • Hands-on experience and strong understanding of IT & troubleshooting
  • Strong communication skills and a natural ability to explain tech to non-technical users
  • Good knowledge of Microsoft Office, Office 365 and ideally Dynamics CRM or Business Central (training can be provided)
  • A proactive, friendly attitude and a willingness to learn
  • A full UK driving licence is preferred - as you'll be travelling between two sites regularly
The Package
  • A salary of £35,000 - £40,000 DOE
  • 25 days holiday + bank holidays
  • Monday to Friday, 8:00am - 5:00pm
  • Onsite Parking

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.