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IT Support Technician

Pertemps Crawley Perms
Posted 6 days ago, valid for 5 days
Location

Redhill, Surrey RH1 1SA, England

Salary

£35,000 - £40,000 per annum

Contract type

Full Time

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Sonic Summary

info
  • Our client is seeking an IT Support Executive to provide hands-on support across two sites in Redhill.
  • The role involves managing IT support tickets, handling change requests, and troubleshooting software issues.
  • Candidates should have solid IT support experience, strong communication skills, and a good understanding of Microsoft Office and Office 365.
  • A full UK driving licence is preferred due to travel between sites, and a proactive attitude is essential.
  • The salary for this position ranges from £35,000 to £40,000 depending on experience, with additional benefits including 25 days holiday.
Ready to take your IT Support career to the next level?

Our client, a well-established and growing business, is looking for a confident IT Support Executive to provide hands-on support across their two sites in Redhill.
If you're tech-savvy, people-focused, and have solid IT Support experience, this is your chance to join a friendly, fast-paced team where career progression and development come as standard.

The Role
  • Manage and prioritise all incoming IT support tickets, ensuring timely resolution
  • Handle change requests, including user access updates, system configuration changes, & permission adjustments
  • Respond to help requests, providing user-friendly support & troubleshooting for software and application issues
  • Resolve issue requests, identifying & fixing software faults across the business
  • Provide hands-on support for hardware, including setup, configuration, maintenance, & replacement of laptops, desktops, phones etc
  • Perform system administration tasks such as onboarding new starters, offboarding leavers, & making changes for role transitions
  • Deliver support across two business sites via phone, email, & face-to-face, ensuring minimal disruption to users

The Person
  • Hands-on experience and strong understanding of IT & troubleshooting
  • Strong communication skills and a natural ability to explain tech to non-technical users
  • Good knowledge of Microsoft Office, Office 365 and ideally Dynamics CRM or Business Central (training can be provided)
  • A proactive, friendly attitude and a willingness to learn
  • A full UK driving licence is preferred - as you'll be travelling between two sites regularly

The Package
  • A salary of 35,000 - 40,000 DOE
  • 25 days holiday + bank holidays
  • Monday to Friday, 8:00am - 5:00pm
  • Onsite Parking

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.