Sales Support/Customer Service Administrator

Sales Support/Customer Service Administrator
Permanent | Full Time | Hybrid (3 days in office, 2 from home)
Location: Reigate
Salary: 30,000 - 32,000 plus excellent benefits and company bonus

We're working with a highly respected business in Reigate that's on the lookout for a proactive and organised Sales Support & Customer Service Administrator. Based in stunning modern offices and offering flexible hybrid working, this role gives you the chance to work at the centre of the action, supporting the sales team and ensuring an exceptional customer experience.

What You'll Be Doing:
This is a varied and rewarding role where no two days are the same. You'll be a key part of the sales engine-keeping systems updated, managing order processing, preparing quotes, coordinating product information, and supporting customer service. You'll also play a part in identifying new business opportunities and jumping in where needed to keep everything running smoothly.

Day-to-day, you'll:

• Manage and maintain CRM systems, ensuring customer records are accurate and up to date
• Process customer orders and assist with product samples, pricing, lead times, and forecasting
• Prepare quotes and follow up on enquiries to ensure timely and professional responses
• Collaborate with the wider team to identify and support new business opportunities
• Provide additional support to the Customer Service Executive during peak periods or absences

What We're Looking For:

• Previous experience in sales support or administrative roles
• Excellent written and verbal communication skills
• Able to manage multiple priorities with confidence and calm under pressure
• A genuine passion for delivering outstanding customer service
• Strong IT and CRM skills

Why you'll love working here:

• Competitive salary of 30,000 - 32,000
• Hybrid working model (3 days in the office, 2 from home)
• 25 days holiday plus bank holidays
• Company pension and private healthcare
• Annual bonus
• Free onsite parking
• Long-term progression, professional development, and a brilliant team culture

This is a fantastic opportunity to step into a varied and impactful role with a business that truly values its people. If you're ready to take the next step in your career, we'd love to hear from you.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.