- By working with customers, you will actively be part of reducing blockages, sewage flooding and pollution; protecting our network, customers, and the environment alike.
- Â Within this role, you will be the sole worker for your area.
- As a Network Protection Investigator, you will work closely with our customers to support and educate them in grease management and correct disposal of waste.
- You will visit and engage with them daily on best kitchen practice to stop the misuse of drains and prevent further 'Fatbergs' from forming.
- This is a Monday to Friday position (36 hrs) and some evening visits will be required; however, it is also a flexible role where working hours can be accommodated.
- Experience of working with and managing diverse customer relationships.
- Be a confident and persuasive communicator at all levels, both written and verbal.
- Be a dedicated person who can work alone effectively, managing your own time to deliver results.
- Be a team player who can work towards a team objective whilst managing your workload remotely. This will involve being collaborative and supportive in your approach to work.
- Ability to use an Android Smartphone and basic knowledge of MS Office with training provided.
- Desirable knowledge of the sewer network is desirable but not essential as training will be provided.
- Due to the nature of the role, a clean driving license is essential as the post will work across several areas in the region. A company vehicle will be provided.Â
- Competitive salary of up to £31,000 per annum, depending on skills and experience.
- Company vehicle for business use only and fuel card.
- Annual Leave - 24 days holiday per year, increasing to 28 with the length of service.
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
- Access to many benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.