- Proven experience in telesales, telemarketing, or phone-based customer service
- Excellent verbal communication and persuasion skills
- Confidence in handling objections and closing conversations with clear outcomes
- Self-motivated with a target-driven mindset
- Ability to work independently and as part of a team
- Make outbound calls to potential clients from a provided database/warm leads
- Qualify leads and schedule appointments for the sales or consultancy team
- Achieve weekly and monthly targets for calls, leads, and conversions
- Maintain accurate records of conversations and follow-ups in the CRM system
- Build strong rapport with prospects and handle objections professionally
- Provide feedback to the marketing and sales teams on call outcomes and market insights