- Welcoming clients and visitors, ensuring a professional and friendly reception area
- Answering and directing incoming telephone calls, taking accurate messages when required
- Scheduling and managing appointments using the company's calendar system
- Opening, sorting, scanning and distributing post and emails
- Preparing, photocopying and filing documents and correspondence
- Maintaining and updating client records in internal systems
- Assisting with the preparation of information packs
- Managing outgoing mail and arranging courier collections when required
- Supporting billing processes and preparing invoices
- Monitoring office supplies and liaising with suppliers for replenishment
- Handling compliance checks and supporting file processes
- Previous experience in an administrative role
- Excellent interpersonal and communication skills
- Strong organisational skills and attention to detail
- Ability to manage multiple tasks and work to deadlines efficiently
- Proficiency in Microsoft Office
- A proactive and professional approach to work