Assistant General Manager

Assistant General Manager -TheHope & Anchor

Are you an experienced hospitality professional ready to take the next step in your career? TheHope & Anchor, a stunning riverside pub known for its warm hospitality, exceptional food, and vibrant atmosphere, is looking for apassionate and driven Assistant General Managerto join our team.

Why Join Us As Assistant General Manager?

• Competitive Salary: Reflective of experience, with opportunities for progression.
• Bonus & Tips: KPI-based bonuses and shared tips through TiPJAR.
• Work-Life Balance: A structured rota with fair shift patterns.
• Career Growth: We invest in our people and encourage internal progression.
• Exciting Workplace: A fast-paced yet rewarding environment in a beautiful riverside location.
• Team Celebrations: Paid company events to recognise hard work and achievements.
• Employee Perks:
  • Wagestream access your wages early.
  • Staff discounts on food & drink.
  • Octopus Electric Car Salary Sacrifice Scheme.
  • Free on-site parking.

What Youll Be Doing As Assistant General Manager

• Operational Leadership: Support the General Manager in the day-to-day running of the pub, ensuring smooth service and exceptional guest experiences.
• Team Development: Lead, train, and motivate staff to maintain high service standards.
• Guest Engagement: Deliver warm hospitality and exceed customer expectations.
• Stock & Financial Control: Manage stock levels, ordering, and cost control to maximise profitability.
• Event & Function Support: Assist in the planning and execution of private events and busy service periods.
• Compliance & Safety: Ensure all licensing, health & safety, and hygiene regulations are adhered to.
• Tech-Savvy Management: Use industry-leading systems such as Zonal till systems, High Level software, and Harri rota, time & attendance and recruitmentsystem to streamline operations.

What Were Looking For

• Proven Experience: Previous experience in a managerial role within a busy pub or restaurant.
• Tech-Savvy: Familiarity with Zonal, High Level, and Harriis a bonus.
• Leadership Skills: Ability to lead by example, train staff, and create a positive working environment.
• Customer-Focused: A passion for delivering outstanding guest experiences.
• Financial Acumen: Strong understanding of stock management, cash handling, and GP margins.
• Problem-Solving Mindset: Ability to think on your feet in a fast-paced environment.

Schedule

• Full-time, permanent role.
• Flexible shift patterns, including evenings and weekends.

If youre a motivated, hands-on leader with a passion for hospitality, wed love to hear from you! Apply today to become part of the Hope & Anchorfamilyand help shape an unforgettable experience for our guests.