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Our client is a highly respected, global engineering organisation specialising in advanced mechanical solutions for critical industrial applications. With a strong focus on innovation, sustainability, and long-term customer partnerships, the business operates across multiple international markets and is recognised as a leader within its sector. Driven by continuous improvement and investment in people, the organisation offers a collaborative, values-led working environment where technical excellence and professional development are actively encouraged.
Job responsibilities
- Review customer specific requirements including project specifications to identify understand the key deliverables and offer a suitable solution.
- Responsible for compiling technical tenders, financial costing and compliance to global standards and EU regulations.
- Take charge of aspects of technical project management following receipt of order in a cross functional role to deliver engineered seals and complex seal system packages from cradle to grave through the business from initial enquiry through to site commissioning.
- Ad hoc engineering support and department organisational tasks.
Principal Accountabilities
- To be collaborative within a high-performance environment.
- Process enquiries to develop the technical solution and bid/quotation and provide exceptional customer service.
- Provide correct technical support to the international sales and administration teams and aftermarket customers to resolve issues efficiently and effectively.
- To liaise with design, procurement and manufacturing functions to achieve successful order execution, meeting customer quality and delivery requirements.
- Reacting to breakdown situations providing troubleshooting support and failure analysis as required to ensure the problem is resolved as quickly as possible.
- Assist with setting pricing models and strategy to win key orders.
- Attend project kick off, quality inspection, manufacturing progressing and expediting meetings as required.
- Ensure that all solutions provided to customers meet the required specifications.
- Co-ordinating multi-skilled teams to ensure optimum efficiency and use of labour.
- Support training needs of team as required.
- Ensure procedures are maintained, upgraded and adhered to.
- Daily liaison with internal and external customers (including end users, sales engineers, and distributors from the UK and overseas)
- Daily liaison with workshops and inspection departments on engineering issues for both standard and special seals; solving problems and agreeing concessions.
- Where applicable, participate in appraisals of junior colleagues in conjunction with the Engineering manager.
- Guide and mentor junior colleagues.
Required knowledge and experience
- Exceptional communication skills both written and oral
- Engineering Leadership skills, ability to guide and direct others.
- 3D CAD literate
- IT literate
- Ability to work alone and as part of a team
- Ability to problem solve efficiently and effectively
- Ability to interact and deal with customers on a daily basis.
Qualifications
- HNC/HND (or equivalent) in relevant Mechanical/Chemical/Process related Engineering discipline.
Please apply for immediate consideration
At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you.
