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IMH Recruitment are seeking a dedicated and detail-oriented Service Coordinator for their client based in Sheffield, however relocating to S61 in a couple of months. The ideal candidate will play a crucial role in ensuring the smooth operation of our services by managing schedules, coordinating with clients, and maintaining accurate records.
The Role:
- Registration of all new patient referrals.
- Be the first point of contact for queries external to the organisation.
- Maintenance/management of service department email inboxes.
- Review and coordinate Radiologists daily workflow, ensuring the most appropriate consultant is assigned to a case.
- Ability to deal with sensitive and high-profile cases in the absence of the Service Manager.
- Monitor contractual SLAs and KPIs.
- Work independently in the absence of the Service Manager
- Monitor and Coordinate transport arrangements for each facility.
- Confidently approach sensitive matters with bereaved families, funeral directors and family representatives with empathy and respect.
- Act as first point of contact for incoming telephone enquiries.
- Complete ad-hoc administration projects.
- Update the internal scan management system with case relevant information and updates.
- Assist the Service Manager and General Manager in daily duties.
About You:
The Candidate:
- A minimum of 3 GCSE grade C or above (or equivalent to new grading system).
- Excellent written and verbal communication skills.
- High level of attention to detail.
- Proficient user of Word and Excel.
- Display high levels of professionalism.
Hours & Pay
Monday - Friday 9am-5pm / 30 mins lunch
25,000 annually
Please call (phone number removed) for more information or apply with your updated CV
