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Job Title: Support Service Administrator
Location: Rotherham
Salary: 25k
Permanent Position
Metalis are currently in partnership with a long-standing business based in Rotherham who are looking to hire a support services administrator. As a services administrator you will be responsible for managing the process of various service operations.
Duties and Responsibilities:
- Invoice Preparation for repairs, maintenance contracts, contract renewals, and breakdown.
- Your role is crucial in ensuring accurate and timely preparation of invoices and their submission to customer portals with all necessary supporting documentation.
- Upload invoices and supporting evidence to customer portals.
- Monitor portals for submission confirmations, corrections, or additional requests.
- Gather and attach necessary supporting evidence, such as service reports, photographs, or Ensure compliance with applicable tax regulations and company standards.
- Collaborate with internal teams (e.g., service, finance, and sales) to ensure invoicing accuracy and resolve discrepancies.
- Update internal systems with accurate data related to service operations, contracts, and customer information.
- Regularly review and audit system data to ensure consistency, accuracy, and compliance with company standards.
Person Specification:
- Strong organizational skills and attention to detail.
- Proficiency in invoicing software and customer portal systems.
- Excellent communication skills for liaising with customers and internal teams.
- Ability to meet deadlines in a fast-paced environment.
- Problem-solving skills to address invoicing discrepancies or issues.
- Experience in a similar invoicing or administrative role, preferably in the repairs or maintenance industries.
- Familiarity with customer portals and electronic invoicing systems.
- Strong proficiency in MS Office (especially Excel) and accounting software.
Shifts and Salary:
- Days regular Monday-Friday
- Permanent position
- 25k per annum
If this role could be of interest, please apply now and one of our consultants will be in touch to discuss.
