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Job Title: Sales Support AdministratorLocation: RoystonRemuneration: £28,000 - £30,000 per annumContract Details: Permanent, Full Time (Monday - Friday, 08:30 - 17:00)
Join a well-established organisation that specialises in high-quality products for the construction industry. �?
Responsibilities:
- Distribute incoming calls to the appropriate team member ??
- Accurately & promptly process orders using the order processing system
- Provide warehouse with precise despatch notes to ensure timely packing and dispatching of goods
- Book on orders with appropriate courier
- Create pro-forma invoices when pre-payment is required
- Generate Worldpay payment links for pre-payment
- Update online orders with accurate status and notes
- Maintain a routine follow-up of the online filing system
- Handle order/delivery inquiries promptly, ensuring customer satisfaction is always a priority
- Support the Sales team as needed
- Gain an understanding of our products and services
Future Additional Responsibilities:
- Take sales inquiries via telephone & email confidently
- Formulate quotations across all product sets
- Assist with stock management, including stock take and warehouse queries
Key Skills & Experience:
- Background in construction industry preferred but not essential
- Minimum 2 years of office administration experience, ideally within a Sales environment
- Strong organisational skills with the ability to prioritise tasks effectively
- Passionate about delivering top-notch customer service �?
- Experience with online ordering systems, including CRM management
- Excellent communicator and team player ??
- Ability to multi-task and show flexibility in a dynamic environment
- Attention to detail and accuracy
- Confident in using various systems
- Intermediate working experience with Microsoft 365
Perks Include:
- 20 Days holiday, increasing by 1 Day per year (max 5) �?
- Free parking on site ??
- 4% Pension Contributions
- Comprehensive Health Care after 1 year �?
- Annual and Intermittent Bonuses
Additional Information:
- The office is conveniently located 12 minutes' walk from Royston train station ??
- Parking is available nearby, within a 14-minute walking distance
If you are proactive, efficient, and ready to contribute to a thriving sales environment, we want to hear from you! Apply today and be a part of our dynamic team! �?
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
