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Permanent
Rugby - office based
Monday to Friday -9am to 6pm and 10am to 7pm
26,450pa plus bonus (OTE up to 30k)
Our client is a hugely successful company based in Rugby who are looking for a Renewals Advisor. Full training will be given in this position and it can be considered an entry-level office role for someone with strong retail or hospitality experience.
Your key responsibilities as a Renewals (Customer Service) Advisor:
- Following a script
- Speaking to customers who already hold insurance policy and are looking to renew, to help them find the right one
- Updating an internal system with customer details
- Arranging payments either on the phone, via bacs or direct debit
The ideal candidate for a Renewals (Customer Service) Advisor:
- Clear, concise telephone manner
- Confident speaking over the phone
- Good with IT systems
- Ideally some background knowledge on insurance policies (perhaps you have taken one out in the past)
- You will have worked in a high energy, fast paced environment (Office or retail/hospitality)
- GCSE (or equivalent) in English and Maths is essential
Benefits of working as a Renewals (Customer Service) Advisor:
- Free onsite parking
- Referral programme
- Healthcare schemes with various discounts
- Generous commission scheme
Interested?
Please apply below.
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