Back to search
Permanent
Rugby - office based
Monday to Friday - 9am to 6pm and 10am to 7pm
£26,450pa plus bonus (OTE up to £30k)
Our client is a hugely successful company based in Rugby who are looking for a Renewals Advisor. Full training will be given in this position and it can be considered an entry-level office role for someone with strong retail or hospitality experience.
Your key responsibilities as a Renewals (Customer Service) Advisor:
- Following a script
- Speaking to customers who already hold insurance policy and are looking to renew, to help them find the right one
- Updating an internal system with customer details
- Arranging payments either on the phone, via bacs or direct debit
The ideal candidate for a Renewals (Customer Service) Advisor:
- Clear, concise telephone manner
- Confident speaking over the phone
- Good with IT systems
- Ideally some background knowledge on insurance policies (perhaps you have taken one out in the past)
- You will have worked in a high energy, fast paced environment (Office or retail/hospitality)
- GCSE (or equivalent) in English and Maths is essential
Benefits of working as a Renewals (Customer Service) Advisor:
- Free onsite parking
- Referral programme
- Healthcare schemes with various discounts
- Generous commission scheme
Interested?
Please apply below.
If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website.
The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
