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Account Manager - B2B Sales | £30,000-£35,000 + Bonus | Runcorn
We’re looking for a commercially minded and relationship-driven Account Manager to join a growing B2B business based in Runcorn. This role is perfect for someone who enjoys developing client relationships, driving account growth, and delivering first-class customer service.
You’ll manage a portfolio of existing clients, acting as their key contact, identifying upsell and cross-sell opportunities, and collaborating closely with internal teams to ensure a seamless customer experience.
Key Responsibilities:
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Manage and grow an assigned portfolio of B2B customer accounts
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Build strong, long-term client relationships to drive retention and satisfaction
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Identify new revenue opportunities within existing accounts
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Handle inbound queries via phone, email, and live chat with professionalism and urgency
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Process customer orders and liaise with logistics to ensure accurate and timely deliveries
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Generate new sales opportunities from non-active accounts and inbound leads
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Provide monthly reporting on account performance and growth
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Work closely with sales, marketing, and logistics to ensure customer needs are met
What We’re Looking For:
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Proven experience in account management, B2B sales, or customer success
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Excellent communication and interpersonal skills
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Strong sales instincts with experience in upselling and cross-selling
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Highly organised with great attention to detail
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Confident using CRM systems (experience with Pipedrive or Sage is a bonus)
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Proactive, customer-focused, and solutions-oriented
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Some understanding of logistics or stock management processes is desirable
Benefits:
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Salary: £25,000-£28,000 DOE + Uncapped Commission
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25 days holiday + bank holidays
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Ongoing training and development
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Friendly and supportive team culture
If you're ready to take the next step in your account management career with a company that values initiative, collaboration, and customer satisfaction — apply today!
