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Warranties and Repairs Manager

Xpert Resourcing Ltd
Posted 9 hours ago, valid for 8 days
Location

Scunthorpe, Lincolnshire DN15 8UX, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Xpert Resourcing is seeking a technical lead for a manufacturing and engineering company near Scunthorpe, responsible for overseeing repairs, warranty services, and customer support.
  • The role requires a good understanding of mechanical and hydraulic systems, as well as experience in managing staff and providing outstanding customer service.
  • Candidates should have MIG and TIG welding skills and be able to manage a small team while ensuring health and safety standards are met.
  • The position offers a salary of £45,000 per year and requires prior experience in a similar role.
  • Benefits include a company vehicle, pension, subsidised gym membership, a cycle to work scheme, and 24 days of holiday plus bank holidays.

Xpert Resourcing are delighted to be working with a growing manufacturing and engineering business based close to Scunthorpe who are looking to recruit this very business critical role where you will be the technical lead on the company products, repair works carried out, warranty cover and liaising with customers. You will also be responsible for technical queries and aftersales support.

A company vehicle is provided for work travel.

Duties will include:

  • Overseeing the repairs and warranty department of the business.
  • Attending customer sites to support with warranty issues or repairs.
  • Allocating manpower for specific jobs and deadlines.
  • Costing of jobs for repair work.
  • Providing customer quotations for work to be carried out.
  • Provide detailed records of materials used, labour used and description of work carried out.
  • Responsibility for Health & Safety of the team.
  • Carry out quality control inspections in order to prevent future warranty disputes or claims.
  • Managing a small team of technicians.

Experience / skills required:

  • A good understanding of mechanical / hydraulic systems.
  • Experience of managing staff.
  • MIG and TIG welding skills.
  • Outstanding customer service skills.
  • Excellent communication skills.

Hours of work:

  • Monday to Friday
  • 40 Hours per week

Benefits:

  • Pension
  • Subsidised gym membership
  • Cycle to work scheme
  • 24 days holiday bank holidays

If you have not received a response within 5 working days, unfortunately your application has been unsuccessful. Xpert Resourcing Ltd is acting as an Employment Agency for this Permanent vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.