Customer Service Administrator

Customer Service AdministratorSheffield (S9) | £26,000 – £28,000 | Full-Time, Office-Based | Mon – Fri

We’re currently working with a successful and well-established organisation in Sheffield (S9) that is looking to recruit a Customer Service Administrator to join their friendly and supportive team.

This is a fantastic opportunity for someone with strong administration and customer service skills who enjoys taking ownership of the full order process and delivering excellent service.

As a Customer Service Administrator, you will be responsible for managing customer orders from quotation through to delivery, ensuring a smooth and efficient process every step of the way. Duties will include:

• Handling customer enquiries via phone and email

• Preparing quotations and processing sales orders

• Liaising with internal teams and suppliers to ensure on-time delivery

• Providing updates and aftercare to customers

• General administration to support the smooth running of the department

We’re looking for someone who is:

• Experienced in customer service and administration (ideally within an order processing environment)

• Highly organised with excellent attention to detail

• Confident communicator with a professional, customer-first approach

• Able to manage multiple tasks and deadlines effectively

• Salary: £26,000 – £28,000 (depending on experience)

• Hours: Full-time, Monday to Friday

• Location: Fully office-based, Sheffield (S9)

• A friendly, supportive team environment and long-term career stability

If you’re looking for your next opportunity in customer service and enjoy working in a busy, collaborative office environment, we’d love to hear from you.

Apply today to be considered!